We’ve spoken with thousands of healthcare providers and we keep hearing the same things.
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My video appointments constantly have connection issues — I end up having phone calls 30% of the time.
The patient workflow is so cumbersome — patients have to sign up with their credit card and insurance even though we bill them outside of the platform!
It takes me days to get in contact with anyone–it feels like these companies don’t care about customer service at all.
It’s a pain in the butt to get an account implemented. It took three weeks to get set up.
Our providers have no idea how to use the product. It took us weeks to train our staff.
Beam is Better. We Make Telehealth EasyScalableFunCoolSimple
Beam is faster, more reliable & just flat out cooler than other telemedicine companies. Older telemedicine platforms typically suffer from poor customer service and scalability issues. Beam offers more reliability, more features, more flexibility, more custom branding, more marketing services and a customer account management team that is dedicated to your success. With healthcare specific features like custom EHR integrations, medical assistant chat, patient marketing and 90 second provider onboarding, Beam isn’t just in a different league; we’re playing a different sport.