Precision Eye Care: smoother operations, happier staff
Case Study

Precision Eye Care: smoother operations, happier staff

From dropped emails and clunky phones to seamless patient intake and automated billing, Beam helped Precision Eye Care create the kind of practice where technology supports care instead of slowing it down.

8 min read July 28, 2025
1,800
Hours saved yearly
$450K
In efficiency gains
85%
Workflow improvement

About Precision Eye Care

Serving thousands of patients across multiple locations, Precision Eye Care is a trusted name in ophthalmology. With a busy mix of routine visits and surgical procedures, the team needed operations that were as strong as their clinical care.

15,000+
Patients
4
Locations
33
Staff members
Precision Eye Care clinic

The challenge

Great clinical care was being slowed by everyday headaches: missed emails, phone routing issues, long check-ins, and hours lost to manual documentation and billing.

Overloaded doctors

Physicians were spending too much time typing notes after hours instead of focusing on patients.

Clunky intake

Paper forms and re-keying data into systems made check-ins long and error-prone.

Billing delays

Coding mistakes and late claim submissions created frustrating revenue cycle delays.

IT breakdowns

Outbound emails landed in spam, phones routed incorrectly, and shared drives failed at the worst times.

The solution

Beam tackled IT fundamentals and automation together — so the clinic could run smoothly end to end.

Smarter notes

AI-powered documentation drafts complete in minutes, freeing doctors from hours of typing.

Streamlined intake

Digital forms and automatic eligibility checks made patient check-ins fast and stress-free.

Clean billing

Automated coding and CMS-1500 claim creation meant fewer denials and faster payments.

Reliable IT

Email deliverability fixed, phone system rebuilt, shared drives stabilized, and backups in place.

The results

Within months, operations were smoother, staff were happier, and patients noticed the difference.

1,800
Hours saved

Doctors spent less time on paperwork and more with patients.

$450K
Annual gains

Efficiency savings across IT, intake, and billing.

92%
Staff satisfaction

Happier teams, less burnout, better work-life balance.

"Beam helps at almost every stage of the patient encounter. It has made workflows more efficient, staff happier, and patients experience shorter wait times. The longer we work together, the better the solutions get because Beam listens, adapts, and builds around our needs."

K.E.
Clinic Administrator

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1,000+
Locations
20+
Specialties
2M+
Workflows automated

During your demo, we'll:

  1. 1Review your current workflow and stack
  2. 2Show the exact Beam modules relevant to your practice
  3. 3Outline rollout, integration plan, and timeline
"Beam helps at almost every stage of the patient encounter. It has made workflows more efficient, staff happier, and patients experience shorter wait times."
KE
K.E.
Clinic Administrator

Live in as little as 1 day for some setups

HIPAA CompliantSOC 2 Type II

Beam Health — Built for specialty groups, multi-location practices, and MSOs looking to reduce admin overhead across the full patient journey.

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